Rue Riad Zitoune el Jdid,place JAMAA EL FNA Medina Rue El Kennaria
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
7.8
Location
8.8
Service
9.0
Dining
8.6
Guest reviews
8.4/10
based on 5 review
9.0
9.0/10based on 391 review
Herbert
United States of America,
March
2024
7.8/10
The hotel's rooms are small and a bit dark but provide relief from the outside heat, although the darkness and old smell may not be suitable for those with asthma. The service was extremely polite and helpful, offering late check-out and arranging free standing fans to address the lack of air conditioning. The location is ideal, just a 3-minute walk from the main square, nestled in a nice derb close to Jemaa El Fna for convenience. Dining was delightful with delicious breakfast options daily. The facilities were satisfactory.
Rooms
7.0
The rooms were small and a bit dark but provided relief from the outside heat.
Service
9.0
The service was extremely polite and helpful, offering late check-out and addressing the lack of air conditioning promptly.
Location
8.0
The location is ideal, just a 3-minute walk from the main square and close to Jemaa El Fna for convenience.
Dining
8.0
The dining was delightful with delicious breakfast options daily.
Facilities
7.0
The facilities were satisfactory.
Will
United States of America,
January
2024
8.6/10
My stay at the hotel was a mix of good and not-so-great experiences. The room, though a bit run down and had small insects like ants, provided me with the best night's sleep in years due to its spotless cleanliness and ultimate comfort. The service was very helpful and friendly, especially accommodating meals and providing a pleasant dining experience. The location was superb, conveniently close to major attractions in the Medina. The dining was fantastic, with tasty options served on a sunny terrace. The facilities were decent, offering everything I needed for a comfortable stay.
Rooms
8.0
The room, despite feeling a bit run down and having small insects like ants, was spotless and provided the best night's sleep in years due to its comfort and tranquility.
Service
9.0
The service was very helpful and friendly, making my stay enjoyable and stress-free.
Location
9.0
The hotel's location was excellent, close to major attractions in the bustling Medina, making it convenient for exploring the city.
Dining
9.0
The dining experience was amazing, with delicious options served in a lovely setting on the sunny terrace.
Facilities
8.0
The facilities provided everything I needed for a comfortable stay, making my trip hassle-free.
Mark
United States of America,
October
2023
9.2/10
My stay at the hotel was amazing! The rooms were nice and looked exactly as in the photos. They were spotless and comfy, providing the best night's sleep in years. The cleanliness was exceptional, with always fresh towels and toiletries available. The hot water, although a bit slow at times, was accessible all the time.
Rooms
9.0
The rooms were clean, always with fresh towels and toiletries, and the hot water, although a bit slow, was available all the time. It was spotless and comfy, providing the best night's sleep after a busy day in Marrakesh.
Service
9.0
The staff at the hotel were polite, helpful, and just wonderful. They assisted with all my needs from room service to tour assistance. It truly felt like a little oasis in the midst of a bustling area.
Location
10.0
The hotel is in a fantastic location, a stone's throw away from the main square but situated in a quiet side street, offering a peaceful retreat from the city's hustle and bustle. It was perfect for exploring Marrakesh, just minutes away from Djemaa el-Fna and other attractions.
Dining
9.0
The dining experience on the terrace was delightful. The breakfast spread included crepes/pancakes with honey, fresh fruits, various breads, and typical Moroccan dishes like olives and jams. It was the best breakfast I had during my time in Morocco.
Facilities
9.0
The facilities at the hotel were top-notch. Everything from room service to laundry service was available, making my stay incredibly convenient and comfortable.
John
United States of America,
October
2023
8.6/10
The hotel is ideally located in the heart of the city, just a stone's throw away from vibrant attractions. The rooms are spacious and well-furnished but can get a bit humid with a slight musty smell in the absence of air conditioning. The service strikes the perfect balance between friendliness and professionalism, making us feel right at home. The dining experience was exceptional with a variety of dishes served daily. However, the noise from the backyard was a minor inconvenience during the evenings.
Rooms
8.0
The rooms, while clean, large, and well-furnished, can be a bit humid and musty without air conditioning.
Service
9.0
The service was top-notch, with a perfect blend of friendliness and professionalism.
Location
9.0
The hotel's location is excellent, within a short walk to key attractions like Djema El Fna square and other major landmarks. It offers a quiet retreat in the midst of a bustling area.
Dining
9.0
The dining experience was exceptional with delicious dishes served promptly each morning, complemented by strong coffee and traditional mint tea.
Facilities
8.0
The hotel offers a range of convenient facilities to enhance the overall stay.
Fred
United States of America,
August
2023
7.8/10
The hotel is conveniently situated in the heart of the Medina, very close to major attractions, making it easy to explore the city. The rooms felt a bit run-down despite some newer touches, but being on the first floor ensured a quiet stay. The service was exceptional, with the staff being accommodating and friendly. Dining on the rooftop offered a lovely experience, although the presence of bees was a minor inconvenience.
Rooms
7.0
The rooms were exactly as shown in the photos and provided a quiet retreat despite feeling slightly worn down.
Service
9.0
The service was outstanding, with the owners being particularly understanding and friendly, going the extra mile to ensure a comfortable stay.
Location
8.0
The hotel's location near Jemaa El Fna and other attractions in the Medina was ideal for easy exploration and quick access, although it was not directly in the center of the busy area.
Dining
8.0
Dining on the rooftop was a delightful experience, offering delicious food and a charming ambiance, although the presence of bees was a slight drawback.
Facilities
7.0
The hotel provided all necessary facilities for a comfortable stay, although there were no specific comments provided on this aspect.